Senior Online Reputation Manager (Webutation)
We usually respond within three days
We are looking
for an Online Reputation Manager (aka webutation manager) who believes deeply about our brands and cares deeply about our customers. In this role, you will build brand reputation by representing the product's voice in discussions about our product in different channels. You will work with both digital and physical products within worldwide audiences.
Get ready to
- Monitor social media platforms, review websites, forums, and other online channels regularly to track mentions of our products
- Monitor online reviews and ratings and respond in a constructive and professional manner (Facebook, Instagram, Linkedin, Youtube, Reddit, Trustpilot, Quora, Google reviews etc)
- Create engaging and relevant content to attract and retain followers
- Build relationships with customers, industry professionals and journalists, looking for success stories
- Build brand reputation by representing product’s voice in discussions about our product in different channels
- Collaborate with the marketing and other teams to align social media efforts with overall marketing goals
- Analyze web traffic and relevant community metrics
- Stay updated with the latest social media trends and best practices
We expect you to
- Have an understanding of social media platforms, online review sites, and other digital channels
- Have proven experience in online reputation or community management, digital marketing, or related roles
- Be able to interpret website traffic and online customer engagement metrics
- Be able to multitask and manage multiple projects simultaneously
- Have creative thinking and problem-solving skills to develop innovative reputation management strategies
- Common sense & perfect English (this is crucial)
- Have no fear of failing
- Be curious and creative
Salary
Gross salary range is 2500 - 3200 EUR/month
Location
We have plenty of amazing workspaces you can choose from: our awesome headquarters in Vilnius, and super cool hubs in Kaunas, Klaipėda, and Riga!
For Vilnius: 4 days onsite, 1 flexible day remote. Meanwhile, in Kaunas: onsite, hybrid, or remote options are available depending on the role.
Speaking of perks:
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You will make a difference with your work, helping HealthTech products thrive, leading to over 6.5 million people living healthier lives, and unleashing your inner drive for innovation.
- As a startup accelerator, we have 30+ different brands and are continuously expanding, giving you the flexibility to shape your career as you see fit. Whether you want to learn new skills, take on leadership roles, or specialize in a specific area, the choice is yours. You can even explore launching your own startup. We thrive on highly driven people.
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Enjoy an additional 7 days to unwind: 5 days off whenever you choose, 1 day off during your birthday month, and an extra day off as a Christmas present.
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It's all about the people — we'll make sure to take care of you when you're sick, give you an extra 3 days off to prepare for your big wedding day, and other thoughtful gestures to ensure you feel appreciated.
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Our office life comes with perks like the usual ones — a stocked fridge, delicious hot lunches, and balanced breakfasts. But we also have an in-house movie theater, regular community events, a gym, fitness classes, social clubs, uniquely themed meeting rooms, and much more for you to explore.
- Be covered with our private health insurance after working with us for 3 months. Choose your plan and take extra care of your health and wellness needs.
- Get creative with your learning and development budget. Elevate your skills and professional background with coaching and private learning sessions, conferences, courses, events, or whatever sparks your interest.
- Be yourself, keep it casual, and get ready for a laid-back atmosphere with easy-going communication.
*additional conditions apply based on your residence location.
- Department
- Support
- Locations
- Multiple locations
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Dreaming big and acting fast
In 2013, we launched one product in a tiny office room with 7 people. Fast forward to today, we're a leading digital health and HealthTech company. Simply put, we’re ambitious and passionate futurists driven by unconventional ideas. Our goal is to fully revolutionize the healthcare industry. Are you in?
Senior Online Reputation Manager (Webutation)
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