E-commerce Growth & Retention Manager
We usually respond within a week
Get ready to
- Develop, implement and optimize performance-driven marketing campaigns with a strong focus on customer retention, upsell and monetization strategy
- Analyze customer behavior, margins, conversion data and identify opportunities to increase LTV, AOV and profitability
- Own and optimize post-purchase customer journeys across email, SMS, loyalty programs, and other lifecycle marketing channels – driving retention and repeat purchases
- Take ownership of retention initiatives from idea to execution, focusing on strategies that drive measurable business impact
- Understand key financial metrics like ROI, CAC payback, and contribution margin – and build marketing strategies that improve them
- Spot cross-sell/upsell opportunities and design campaigns to maximize customer lifetime value
We expect you to
- Have strong, hands-on experience in performance marketing with a clear understanding of ROI, CAC payback, contribution margin, and other key financial metrics
- Bring direct experience working in e-commerce and direct-to-consumer (B2C) businesses
- Be comfortable working with and interpreting data dashboards, cohort reports, financial forecasts and funnel metrics
- Have built or optimized upsell, cross-sell, loyalty or subscription flows with tangible business results
- Be highly analytical and strategic, but not afraid to get your hands dirty – from strategy to execution
- Understand that successful retention isn’t just about engagement – it’s about revenue
- Be proactive, independent, and ready to take full ownership of retention KPIs
Salary
Gross salary range is 3500-4500 EUR/month.
Location
We have plenty of amazing workspaces you can choose from: our awesome headquarters in Vilnius, and super cool hubs in Kaunas, Klaipėda, and Riga!
For Vilnius: 4 days onsite, 1 flexible day remote. Meanwhile, in Kaunas: onsite, hybrid, or remote options are available depending on the role.
Speaking of perks:
- You will make a difference with your work, helping HealthTech products thrive, leading to over 6.5 million people living healthier lives, and unleashing your inner drive for innovation.
- As a startup accelerator, we have 30+ different brands and are continuously expanding, giving you the flexibility to shape your career as you see fit. Whether you want to learn new skills, take on leadership roles, or specialize in a specific area, the choice is yours. You can even explore launching your own startup. We thrive on highly driven people.
- Enjoy an additional 7 days to unwind: 5 days off whenever you choose, 1 day off during your birthday month, and an extra day off as a Christmas present.
- It's all about the people — we'll make sure to take care of you when you're sick, give you an extra 3 days off to prepare for your big wedding day, and other thoughtful gestures to ensure you feel appreciated.
- Our office life comes with perks like the usual ones — a stocked fridge, delicious hot lunches, and balanced breakfasts. But we also have an in-house movie theater, regular community events, a gym, fitness classes, social clubs, uniquely themed meeting rooms, and much more for you to explore.
- Prefer working remotely? Your call. Work 40 calendar days per year from anywhere.
- Be covered with our private health insurance after working with us for 3 months. Choose your plan and take extra care of your health and wellness needs.
- Get creative with your learning and development budget. Elevate your skills and professional background with coaching and private learning sessions, conferences, courses, events, or whatever sparks your interest.
- Be yourself, keep it casual, and get ready for a laid-back atmosphere with easy-going communication.
*additional conditions apply based on your residence location.
- Department
- Marketing
- Locations
- Vilnius, Kaunas, Klaipėda
- Remote status
- Hybrid
- Employment type
- Full-time
Dreaming big and acting fast
In 2013, we launched one product in a tiny office room with 7 people. Fast forward to today, we're a leading digital health and HealthTech company. Simply put, we’re ambitious and passionate futurists driven by unconventional ideas. Our goal is to fully revolutionize the healthcare industry. Are you in?
E-commerce Growth & Retention Manager
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