Social Media & Community Manager
We usually respond within three days
We are looking
for a Social Media & Community Manager with a strong social media background to manage and shape our brand’s reputation on Reddit and other online communities. This role will require a strategic thinker who can create positive engagement, address negative feedback proactively, and protect the reputation of our company and products.
Get ready to
- Monitor brand mentions, ratings, and feedback across platforms like Facebook, Instagram, LinkedIn, YouTube, Reddit, Trustpilot, Quora, Google Reviews, etc.
- Respond constructively and professionally to reviews, addressing concerns, resolving issues, and celebrating positive experiences
- Represent the brand’s voice consistently in discussions, reflecting our values and authentically connecting with our audience
- Collaborate closely with marketing, customer service, and product teams to align reputation management with broader company goals
- Analyze web traffic, community growth, and engagement metrics to assess the impact of your efforts and refine strategies
- Stay informed about the latest trends in social media and reputation management to ensure our approach remains effective and relevant
We expect you to
- Have proven experience managing social media communities, specifically on Reddit, with an understanding of Reddit culture, language, and user behavior
- Have the ability to think creatively to engage with users, address negative feedback, and develop strategies to protect the brand's reputation
- Have excellent written and verbal communication skills to craft appropriate responses and manage online conversations in a way that reflects the brand’s values
- Understand online reputation management best practices, including identifying and mitigating reputational threats in online communities
- Have the ability to assess situations, take proactive steps to prevent negative discussions, and collaborate with other teams to resolve issues
Salary
Gross salary range is 2000 - 3000 EUR/month.
Location
We have plenty of amazing workspaces you can choose from: our awesome headquarters in Vilnius, and super cool hubs in Kaunas, Klaipėda, and Riga!
For Vilnius: 4 days onsite, 1 flexible day remote. Meanwhile, in Kaunas: onsite, hybrid, or remote options are available depending on the role.
Speaking of perks:
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You will make a difference with your work, helping HealthTech products thrive, leading to over 6.5 million people living healthier lives, and unleashing your inner drive for innovation.
- As a startup accelerator, we have 30+ different brands and are continuously expanding, giving you the flexibility to shape your career as you see fit. Whether you want to learn new skills, take on leadership roles, or specialize in a specific area, the choice is yours. You can even explore launching your own startup. We thrive on highly driven people.
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Enjoy an additional 7 days to unwind: 5 days off whenever you choose, 1 day off during your birthday month, and an extra day off as a Christmas present.
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It's all about the people — we'll make sure to take care of you when you're sick, give you an extra 3 days off to prepare for your big wedding day, and other thoughtful gestures to ensure you feel appreciated.
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Our office life comes with perks like the usual ones — a stocked fridge, delicious hot lunches, and balanced breakfasts. But we also have an in-house movie theater, regular community events, a gym, fitness classes, social clubs, uniquely themed meeting rooms, and much more for you to explore.
- Prefer working remotely? Your call. Work 60 calendar days per year from anywhere.
- Be covered with our private health insurance after working with us for 3 months. Choose your plan and take extra care of your health and wellness needs.
- Get creative with your learning and development budget. Elevate your skills and professional background with coaching and private learning sessions, conferences, courses, events, or whatever sparks your interest.
- Be yourself, keep it casual, and get ready for a laid-back atmosphere with easy-going communication.
*additional conditions apply based on your residence location.
- Department
- Marketing
- Locations
- Kaunas, Vilnius
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Dreaming big and acting fast
In 2013, we launched one product in a tiny office room with 7 people. Fast forward to today, we're a leading digital health and HealthTech company. Simply put, we’re ambitious and passionate futurists driven by unconventional ideas. Our goal is to fully revolutionize the healthcare industry. Are you in?
Social Media & Community Manager
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